SMS was yesterday.
10x
engagement
100%
verified
50%
conversions
From old limits to new possibilities.
The Problem
The limits of yesterday.
For decades, messaging hasn’t changed. 160 characters. No images. No interaction. In a world of apps and instant experiences, SMS feels like a relic—static, impersonal, and limited. Brands struggle to stand out. Customers expect more.
The Solution
The future of conversation.
RCS changes everything. It brings the simplicity of SMS into the modern era—with the power of apps. Branded. Verified. Secure. With images, videos, buttons, and carousels—right inside the inbox. No downloads. No friction. Just conversations that feel alive.
The Highlights
- Trust at first glance – Every message comes from a verified brand.
- Experiences, not texts – Rich media, interactive buttons, carousels.
- Up to 10× engagement – Customers respond because it feels better.
- Seamless delivery – Automatic SMS fallback for 100% reach.
- Measurable impact – Read receipts, clicks, and conversions in real time.
Use Cases – Messaging in action.
These use cases highlight well-known industry examples with KPIs of Business Messaging (GSMA / Google). They demonstrate how leading brands use messaging to create impact – shown here as inspiration, not as direct Comms Connect projects.
FREE NOW
Verified. Branded. Fast.
You step out of a meeting and book a ride.
In the past, it was just a text with a random code – no trust, no interaction.
Now, the message glows with the FREE NOW brand, verified and secure.
Buttons appear: Track Ride. Cancel Ride.
You tap once. The car is already waiting.
33% faster than WhatsApp.
23% faster than SMS.
Zero doubt it will arrive.
Sonic Drive-In
Order ahead, simplified
You’re on the way to lunch, five minutes out.
Before, you’d wait in line, staring at a menu board.
Now: a message shows your favorite burger, fries, and drink – with buttons to order ahead.
By the time you arrive, your meal is ready.
5× more app downloads.
3× more registrations.
50% conversion rate.
Internal Communication
Smarter teams. Faster decisions.
Your project kickoff just moved.
Before, an email would sit unread, lost in crowded inboxes.
Now, the update drops into chat with one button: Acknowledge.
Everyone sees it. Everyone confirms it. Instantly.
40% faster information flow.
60% fewer emails.
One click for critical updates.
Mydealz
Deals that stand out
You scroll through your inbox.
Old SMS offers? Lost in grey text, forgotten.
Now Mydealz messages arrive rich and alive:
A product photo. A bold button: Shop now. A QR code ready to scan.
Suddenly, deals don’t hide – they shine.
46% higher read rate.
35% more clicks.
Nearly 1.5 clicks per active user every day.
Santander
Conversations that convert
Bills used to mean annoying reminders, cold and transactional.
Now, Santander sends a message that helps:
A video explains. Buttons offer secure options.
It’s branded, it’s trusted, it’s verified.
Instead of ignoring the reminder, you act.
2× more conversions.
6× more with single messages.
25% higher read rate.
E-Commerce
Messaging that feels alive
You’re shopping online.
Normally: endless app downloads, forgotten logins, slow checkout.
Now, the store lives inside a single message.
Add to cart. Confirm payment. Track delivery.
All without leaving the inbox.
4–10× more engagement.
Verified and branded trust.
Full analytics in real time.
